FAQ

How do I contact Glamline TT?

Email: sales@glam-line.com
Website: Fill out the 'Contact Us' form on the website.
Telephone: 1868 761 3352 or 1868 656 5194 on Monday-Friday from 9 am to 6 pm AST | Saturday & Sunday from 10 am to 10 pm AST

Where are we located?

Glamline TT registered address is at Princes Town, Trinidad. We do not have a retail outlet. Glamline TT is an e-commerce store operating out of Trinidad and Tobago.

Does Glamline TT accept orders over the phone and via Facebook?

Yes we do! If placing an order via telephone or facebook you are required to provide billing information such as name, shipping address, contact number and email address. You will also be required to supply the SKU # for the item which you would like to purchase.

How do I place an order?

You can call us at (868) 761-3352 with your billing information as well as product information for the item you would like to purchase.

You can also send the above mentioned information via email or facebook to place an order.

The primary option of making purchases is done via the online website: www.glam-line.com Order online by:

Adding desired item to your cart
Click on checkout
Enter email address and shipping information
Select the desired shipping method
Click continue to payment
Select the desired payment option and fill out details as required. All payment methods used are secure and certified.
Enter billing information if different from shipping information.
Email confirmation will be sent to your email address.
A Glamline TT representative will contact you to confirm and arrange delivery.

What currency does Glamline TT accept?

Glamline TT accepts both Trinidad & Tobago Dollars (TTD) and United States Dollars (USD).

What methods of payment does Glamline TT accept?

Glamline TT accepts the following:

Cash on Delivery (COD)
Bank Deposit / Online Bank Transfers
Credit Cards via 2Checkout - If using 2checkout you will be redirected to 2checkout website where you will enter your credit card information.

Are my transactions secure?

Our website has the following types of security measures: firewall technology and current industry standard secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that’s transmitted over the internet. See our Privacy Policy and Terms of Use for more information.

What delivery options are available?

Packages are delivered via:

Glam Line Standard Delivery (1-3 Days) - This method can be used for orders in value of $50.00 TTD or more and is free of charge.

Glamline TT Next Day Delivery - This method can be used for orders in value of $50.00 TTD or more and will be delivered the day after the purchase was made at a cost of $50.00. If order was paid via bank deposit / online transfer proof of remittance must be sent to Glamline TT on the same day the purchase was made.

Glam Line Express Delivery (Public Holidays & After Work Hours) – This method is suitable for rush deliveries outside regular business hours. The minimum value of purchase is $ 50.00 TTD and your package will be delivered to you same day (1-4) hours from the time of purchase at a cost of $150.00 TTD.

TT Post TrackPak (1-3 Days) - TTPOST Courier Services are available for delivery to your shipping address at a cost of $35.00 for packages that are between 1 kg – 3kg with a maximum size of 400 mm x 440 mm

NB All Tobago orders must be fulfilled via TTpost TrackPak.

How do I choose my right size?

Please use a measuring tape and follow the guide as described on the size chart. Keep in mind that different styles and fabric will give a different fit.

What happens if I chose a wrong size?

Glamline TT will exchange the item to another size, however if the item size is out of stock, we will exchange to a different style or offer you a refund. The item being returned must be in the original packaging and condition as delivered to you. The customer will be required to pay the return shipping fee if the item was delivered via TTPost Trackpak or the customer and a Glamline TT representative can agree on a mutually convenient time to receive the item being returned.